Have questions? Find answers to the most common queries about our products, ordering process, returns, and more. If you need further assistance, our customer support team is here to help!
Yes! We offer international shipping for selected countries. Please refer to our shipping policy for further details.
2. How secure are the zippers and locks?
All zippers are puncture-resistant and designed to work seamlessly with our advanced lock systems.
3. How much do TOGA suitcases weigh?
Our luggage is engineered to be ultra-lightweight without sacrificing durability. Weight varies by model; details are listed on each product page.
4. What materials are used in TOGA luggage?
Our luggage is crafted from premium, lightweight polycarbonate and aluminum, ensuring durability without compromising elegance.
5. Is TOGA luggage equipped with TSA-approved locks?
Yes, every TOGA suitcase includes TSA-approved combination locks for secure and hassle-free travel.
6. How long does it take to receive my order?
Generally, it takes 5-7 days to receive your order nationally; the rest differs with international or national orders. International orders can take up to 10-15 days to deliver.
7. What should I do if my order is delayed?
You can place your query regarding your order, and we will reach out to you within 24 hours.
8. How do I track my order?
You can track your order with the tracking ID you provided after your purchase on our official website.
General
1. Do you ship internationally?
Yes! We offer international shipping for selected countries. Please refer to our shipping policy for further details.
2. How secure are the zippers and locks?
All zippers are puncture-resistant and designed to work seamlessly with our advanced lock systems.
3. How much do TOGA suitcases weigh?
Our luggage is engineered to be ultra-lightweight without sacrificing durability. Weight varies by model; details are listed on each product page.
4. What materials are used in TOGA luggage?
Our luggage is crafted from premium, lightweight polycarbonate and aluminum, ensuring durability without compromising elegance.
5. Is TOGA luggage equipped with TSA-approved locks?
Yes, every TOGA suitcase includes TSA-approved combination locks for secure and hassle-free travel.
6. How long does it take to receive my order?
Generally, it takes 5-7 days to receive your order nationally; the rest differs with international or national orders. International orders can take up to 10-15 days to deliver.
7. What should I do if my order is delayed?
You can place your query regarding your order, and we will reach out to you within 24 hours.
8. How do I track my order?
You can track your order with the tracking ID you provided after your purchase on our official website.
Need Assistance?
Have questions or need help? Our team is here to ensure your journey with TOGA is seamless. Reach out—we’re just a click away!